CCPA Policy
Last updated: [DATE-PLACEHOLDER]On this page
1. Overview
This CCPA Policy supplements our Privacy Policy and applies to California residents, as required by the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act (CPRA).
2. Categories of Personal Information We Collect
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, phone number, email address, IP address | Yes |
| Customer records | Service address, project notes, estimate history | Yes |
| Commercial information | Services requested or purchased | Yes |
| Internet/network activity | Pages viewed, referring campaign, device/browser data | Yes |
| Geolocation data | Approximate location from ZIP/address provided | Yes |
| Audio/call recordings | Recorded calls to tracking numbers, where disclosed | Yes, where applicable |
| Protected classifications, biometric, financial account numbers, or precise geolocation | — | No, not collected through this Site |
3. Sources & Business Purposes
We collect this information directly from you (through forms and calls), automatically (through cookies and analytics), and from advertising and analytics partners who help attribute a lead to the correct landing page or campaign. We use it for the business purposes described in our Privacy Policy, including responding to estimate requests, scheduling service, and marketing measurement.
4. "Selling" & "Sharing" Under the CCPA
We do not sell personal information for money. However, our use of certain advertising and analytics cookies may be considered a "sale" or "sharing" of personal information under the CCPA's broad definitions (for example, cross-context behavioral advertising with ad partners). You can opt out of this below.
5. Your Rights as a California Resident
- Right to Know — request the categories and specific pieces of personal information we've collected about you, and how it's used and shared.
- Right to Delete — request deletion of personal information we've collected from you, subject to certain exceptions (e.g., completing a job in progress, legal compliance).
- Right to Correct — request correction of inaccurate personal information.
- Right to Opt Out — opt out of the "sale" or "sharing" of your personal information, including for cross-context behavioral advertising.
- Right to Limit Use of Sensitive Personal Information — where applicable to the limited sensitive data we collect.
- Right to Non-Discrimination — we will not deny goods or services, charge different prices, or provide a different level of service because you exercised a CCPA right.
To exercise your Right to Know, Delete, or Correct, contact us using the details in Section 9, or call (206) 493-9510. We will verify your identity before fulfilling requests involving specific pieces of personal information.
6. Do Not Sell or Share My Personal Information
Use the form below to opt out of the sale/sharing of your personal information for cross-context behavioral advertising. This opt-out applies to this browser/device; if you use multiple browsers or devices, please submit a request from each, or use the contact methods above so we can apply it account-wide. We also honor the Global Privacy Control (GPC) signal where technically detected.
Submit an opt-out request
We'll apply this within 15 business days, as required by the CCPA.
7. Authorized Agents
You may designate an authorized agent to submit a CCPA request on your behalf. We may require written proof of the agent's permission and may still ask you to verify your own identity directly.
8. Non-Discrimination
We will not discriminate against you for exercising any CCPA right. [If offering a financial incentive tied to data use — e.g., a discount for opting in to marketing texts — disclose the material terms here after legal review.]
9. Contact Us
OLEKA LLC
[Street Address Placeholder], [City, ST ZIP Placeholder]
Phone: (206) 493-9510
Email: privacy@bestremodelling.net